Returns and Refunds Policy

Thank you for shopping at

If you are not entirely satisfied with your purchase, we’re here to help.

You may return our products within 30 days of the original purchase date of the product.
You may exchange new product for another product or return it for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging

We will NOT accept returns or give refunds for product not purchased in the last 30 days.

Please contact us before you send the product:

Send the product with its original packing to:

PO Box 93686 Cleveland, OH 44101

Shipping charges

Pre-paid and pre-addressed shipping labels will be provided by Avitae in connection with the return of a product.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us